Custom software trends for 2021

In 2020, due to the global COVID-19 pandemic forcing countries to implement lockdowns and social distancing, individuals and businesses across the globe turned to the internet to facilitate social interactions. More than ever, we relied on software and technology to survive.

One of the exciting things about that dramatic change in the way we operate is that big leaps were made in technology. The custom software trends for 2021 heavily reflect this shift in working and thinking.

Artificial Intelligence

Artificial intelligence has been growing rapidly. For example, going forward, we can expect to interact more and more with chatbots. Businesses are also utilising AI to assist in decision-making and predictions.

Machine learning

Machine learning allows businesses to analyse their data and make predictions and recommendations with minimal human intervention. This technology can be used to improve our lives in numerous ways. For example:

  • Doctors can more accurately diagnose their patients based on data collected from fitness devices.
  • Retailers can better understand the needs of their customers based on purchase history.
  • Public transportation can adjust routes based on collected traffic data and the number of commuters at any given time.


In order to boost productivity, businesses large and small are turning to automation to handle processes that would normally take time and effort to do. Automation can be used in all industries, from manufacturing to retail, and it plays a vital role in testing new software developments.

The Internet of Things (IoT)

IoT has been a trend for a number of years now and is expected to continue to grow as more and more devices are connected to the internet. As 5G is deployed around the world, internet speeds are set to increase significantly. Businesses will likely need custom software solutions in order to compete in this arena.

Be prepared for 2021

In the competitive digital landscape, it’s essential to keep these 2021 custom software trends in mind when upgrading systems. Custom software gives businesses tailor-made solutions that suit their needs and unique features that give an edge over the competition, as well as allowing them to better cater to their target audience.

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