Rated As The #1 Spa Management Software Company
Running your spa shouldn’t be stressful. After all, a spa is a place where people come to decompress. Whether you are a hotel spa or a small spa business, establishing repeat customers is vital to the success of your business and can only be achieved by understanding your client’s preferences and needs.
Do you want to manage your spa business better? The right software for spa can help you stay on top of the day to day functions in your busy spa with a powerful all-in-one software solution. The team at Netgen developed a spa software app that’s easy to use and highly efficient when it comes to client management and retention, online booking, management marketing and more. If your aim is to manage and grow your spa salon fast and successfully, we highly advise this management software solution.
What Is Spa Management Software?
Spa software is a cloud-based software solution that automates all aspects of business management for various types of spas and salons. From marketing to online bookings, this web-based salon software is a one-stop solution.
Characteristics of a Top-Rated Spa Management System
Not all spa software applications are created equal. If you’re going to invest in spa software development, might as well hire professionals for the project to ensure a quality product. Below are 11 functions to include in your spa management app:
Calendar to Stay Organised
A quality spa management application will include the functionality of viewing the schedules of various service providers on a single screen. You would also be able to reschedule appointments when necessary and change your availability at any time.
24/7 Online Booking
If you want to make it convenient for clients to book appointments, they need to be able to do it at any time of day and from different platforms. Adding a 24/7 spa booker will yield excellent results.
Text, Email, Push Notifications
Remind your clients (and yourself) of scheduled appointments and rescheduled bookings by sending them/you automated reminders via text, email or push notifications. This way you can be sure your client never misses an appointment.
Precision record keeping will go a long way in the success of your business. SOAP notes are tied to a customer profile automatically. These notes are easy to create and edit and can be updated and referenced by employees at any point.
Create customer intake forms, liability waivers, surveys and other forms or help customers get started quickly by using a template. Incorporate various ways to send forms out, for example, via text, email or sharable link or make them available to embed on a website. Make sure completed forms will be saved to client profiles automatically.
Point of Sale
Payment processing is one of the most important functionalities to add. And the easier the better. Process payments form your mobile device or your desktop, inside one simple management system that includes all the hardware you might need such as receipt printers, credit card readers, cash drawers and scanners.
In order to retain your clients, you need to know them inside out. Information such as their previous and upcoming appointments, gift certificates, purchases, birthdays, children’s names, allergies and much more should be available at your fingertips. You can protect this information and give access to a select view in the security settings.
Without marketing, no business would exist. It’s vital to promote your business at all times so you can remind old customers that it’s time for their next appointment and get discovered by new customers. Hand out gift certificates or launch daily deals and promotions in a few simple steps. Incorporate an email module to send follow-ups and reminders as well as automated birthday emails to customers who haven’t visited your salon & spa in a while.
Memberships and Packages
If you wish to increase revenue fast, sell packages and memberships online. Make sure these packages and memberships are tailored to the needs of your clients and enable autopay to make payment as easy as possible for your clients.
You would never know how successful your spa is if you didn’t track your results. Detailed real-time reports can be used to keep a close eye on your numbers. Make sure your dashboard is configurable to give you access to the information you need quick and easy. Customer retention reports, inventory management, payroll and employee performance reports should be available at the click of a button. Make tax season less of a hassle and give your accountant access to your system so they can run their own reports.
Website for Spa
Brand awareness is everything and showcasing your brand through a custom website will help you gain more customers. A top-rated spa management solution will come complete with a website builder to develop a responsive site that mirrors the brand and style of your spa, including booking features. Make sure to add customer reviews, a photo album, bio and online shop that’s within easy reach of customers.
Take Your Spa Business to the Next Level with Spa Software from Netgen
Growing a business, especially now, requires hard work, determination and constant marketing. Our spa software application will make it easy to market new offerings to existing and new clients and keep you at the forefront of their minds. But, great software is more than just a marketing tool. It also provides you with real-time information that can help you strategise better and keep customers happy at the same time.
Customer engagement is needed to build loyalty. And a loyal customer equals word-of-mouth marketing. The better the service, the more the clients.
How Much Does a Spa Management Solution Cost?
While there are tons of different pre-designed spa management solutions available, not many are fully customisable to suit your specific needs. Often, business owners choose the cheapest package only to ‘upgrade’ after a few months, thus costing them double in the end. If you’re on a tight budget, you’ll be glad to hear that the spa management solution offered by Netgen is both affordable and fully customisable. Thus, you will get great value for money! Speak to our team to request your free quote today.
The Best Salon and Spa Software
Trusted by the best in the beauty and wellness industry, you can get your hands on the best spa software in the world by getting in touch with Netgen. Booking clients and marketing your business has never been easier and before you know it your business will grow into a powerhouse with plenty of new clients every month. Call us today for a free trial!